The all in one solution contains: live chat with pro active (engage) and chat bot, auto responds, SMS service, departments and much more. Support ticket system with PHP IMAP, email piping, attachments, cron jobs, unlimited departments and operators. Frequently Asked Questions database with unlimited categories and web projects. Client management with integrated api for easy integration into your current website. Everything can be embed into your website with just copy a provided code from the operator panel.
Important Note for US Customers
Please purchase on our site because of the new Tax Law Envato is bound now and because they are unable to manage it correctly. You will get a better service, faster updates and an invoice if you like so. You can purchase it here directly:
WordPress to HelpDesk User Bridge
For all our HelpDesk license holder there is now a plugin available to connect the user table from WordPress with HelpDesk. The plugin will share login details from WordPress with HelpDesk. https://www.jakweb.ch/blog/a/38/wordpress-helpdesk-bridge
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